LG – 25.5 Cu. Ft. Bottom-Freezer Refrigerator with Ice Maker – Stainless steel

My wife chose this bottom freezer refrigerator over the Whirlpool model mostly because the…

My wife chose this bottom freezer refrigerator over the Whirlpool model mostly because the Whirlpool bottom freezer had wire baskets whereas the LG had solid plastic baskets. She thought things would fall through the wire basket. Also, we liked that the controls are at the very top and didn’t take up any room so that when you try to put something in the fridge you don’t hit the controls and light which our current refrigerator has this problem. All our appliances are Whirlpool so this is a step out of the norm. Inside it does say Made in Mexico. It was taller than our current Maytag 21.5 cf model. So I had to take down the cabinet above the fridge and luckily was able to cut off 3/4 in off the bottom of the cabinet. That worked well. Also, it is much deeper too but we have gotten used to it. So far it seems to work very well. The noise is minimal and the LED lighting is very nice. We’ve had it one week. The delivery guys were pretty hard core speaking Spanish and while I understand some Spanish, they were hard to understand. That is not a fault, I’m fine with it, and enjoy that sort of thing. They did not wear masks nor seemed to care about that sort of thing. When Best Buy called to follow up on the delivery experience, Best Buy specifically asked if they were wearing masks and I had to say No. Otherwise, they seemed to take good care of the fridge. We had two problems. 1) The leveling feet were screwed in so tight I had to order thin wrenches from Home Depot (you need 18mm thin wrench) to get in the tight space and they were both screwed in very tight. Plus they look pretty beat up but nothing else does. Strange. After getting them screwed down a ways, you can use regular wrenches. 2) The ice maker would not work. After 24 hours it should start to make ice. After 4 days, nothing. I checked the water supply several times and verified water made it through the hose all the way to the inlet water valve. I read online that there is a button under the ice maker for testing. I pushed that button and the ice maker goes through it’s motion and at the end no water comes out to fill the tray. Did that several times. Now I’m down to checking the valve. Took off the bottom back panel and then unscrewed the screw holding the valve on to the bracket. The valve has a blue connector that goes to the center of a white connector. It immediately fell out. So it was not inserted all the way and was not locked in place. I used a mirror to verify the pins are in the center of that white connector and then plugged the blue connector in all the way until it snapped and locked in place. Viola’ – a push of the test button and water started flowing in the ice maker. Hurray – we now have plenty of ice, after discarding the first 5 or 10 batches of course. Attached a couple photos of the connector issue.

This LG replaced a French door LG. The refrigerator temperature control is on the lowest setting and it does not cool as much as the prior model. No issue with the freezer. I wonder if it is due to the door cooling strip of vents. See pic The doors hold the bulky gallons of milk and family sized juices and are super roomy.